For next day delivery orders must be placed before 11am Monday-Thursday, however please allow up to 48 hours for delivery. Should you need a product urgently we can arrange early morning and weekend deliveries however this may incur an additional charge. When delivery is attempted, all orders MUST be signed for.
Within 24 hours of placing your order if you have not received an ‘Order Confirmation’ email, or received your products within the stated timescale then please email our team email@example.com or call 01704 841438.
There are certain restrictions and legislation that we must comply with as we are sending out Pesticides. This all depends on the weight and toxicity of the product we are sending. All packaging complies with the current legislation by showing the quantity, UN Numbers, Packing group and Class. As they are pesticides being sent by our ADR and limited quantity driver is the explanation to why the shipping costs are more expensive compared to other packages.
Deliveries to Scottish Highlands, Northern Ireland, Isle of Scilly and Isle of Man, may take longer than the 24-48 hours. We cannot be held responsible for unforeseen delays from our third party couriers, or suppliers who will despatch direct. Upon delivery of your products, you will be asked to sign for them to acknowledge you’ve received them.
All courier deliveries will have real time order tracking, with 3 consecutive delivery attempts with flexibility to rearrange the delivery & Goods are covered against loss or damage up to £60. A signature is required on all deliveries.
For all palletised deliveries, there must be a suitable place on hard standing ground where the lorry can deliver the pallet safely. At the point of purchase, the purchaser must make clear if there are any restrictions on lorry size or loading. Failure to alert us to any restrictions may result in further charges being incurred by the purchaser. 2 telephone numbers must be made available at the point of purchase, so if there are any problems delivering the pallet, the purchaser can be contacted. There may be a surcharge for heavy pallet deliveries. Please contact us for more info.
Deliveries are not made on the following days
- New Year’s Day
- New Year’s Bank Holiday (in lieu)
- Good Friday
- Easter Monday
- Early May Bank Holiday
- Spring Bank Holiday
- August Bank Holiday
- Christmas Day
- Boxing Day
Deliveries are calculated on the weight of your order. Up to 30Kgs/L counts as one parcel. As a whole the UK will be charged £8.40 (incl VAT) up to 30Kgs/L, which will be delivered between 24-48 hours. However deliveries to the Scottish Highlands, Northern Ireland, Isle of Scilly and Isle of Man will be charged £10.90 (incl VAT). You can check the postage total, by adding your desired items to your basket and putting your delivery address in. It will show you the delivery charge before you commit to purchasing that order.
If you are located in any of the following postcodes it is FREE SAME DAY DELIVERY(subject to stock) if ordered before 10:00am (Monday to Friday) and the order value is over £100 (Ex of VAT).
Click & Collect
You are also able to choose the click & collection option when completing an order on our website (subject to stock), which is free of charge. However the order must be placed before 2pm Monday-Friday and 10am Saturday. However if the cut off time is missed it will be available to collect the next working day. We would advise that you ring in advance before making your journey to collect from us. Our warehouse is open from 8am-5pm Mon-Fri & 8am-12pm Sat.
In January 2018 we moved into our new warehouses and offices. The building has been approved by the environment agency as it has met all environmental and legal requirements for storing pesticides. The warehouse that has been specially designed for the storage of pesticides and is capable of holding 28,000 litres of pesticides at any one time.
For more information on delivery please email firstname.lastname@example.org or call 01704 841438